Privacy Policy

Last Updated: 05 March 2026

Welcome to shop.msagritrust.org, operated by MS Agri Trust. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

• Full Name

• Phone Number

• Email Address

• Shipping/Billing Address

• Payment Information (processed through secure payment gateways)

Account Information

• Username and password

• Order history

• Preferences

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Communicate order updates and confirmations

• Provide customer support

• Improve our website and services

• Send promotional offers (only if you consent)

• Prevent fraud and ensure website security

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Payment gateway providers to process payments

• Shipping and logistics partners to deliver orders

• Service providers who help operate our website

• Legal authorities when required by law

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences

• Improve website performance

• Analyze website traffic

You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal data, including:

• Secure servers

• Encrypted payment processing

• Restricted access to personal data

However, no online system can guarantee 100% security.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes and enforce policies

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for marketing communications

Requests can be sent to our contact email.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MS Agri Trust
Website: https://shop.msagritrust.org
Email: support@msagritrust.org